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Feedback Arena

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Frequently Asked Questions - Supplier

General | Member | Supplier

How do I get my company listed on the chart?
If you can't see your company on the chart for that category, use the Search function in that category to double check that your company is not already listed under a slightly different form of your name.

If you're absolutely sure it isn't there,
register as a member and use this form.

Please allow a day or so before the supplier is added.
 
How do I get my company removed from the chart?
Suppliers are listed for review purposes and are not removed unless there is a very good reason to do so.
 
How do I get my company higher in the chart?
Suppliers must have a minimum amount of reviews to reach the top of the chart. The best way to get your company a higher ranking is to let your customers know about the site and encourage them to submit reviews for your company.

An ideal way to get your customers to post reviews is to put a link to Feedback Arena on your website or the customer's final order confirmation screen or email, with appropriate text such as: "Please comment on us at Feedback Arena".

 
How do I reply to an unfair review?
Register as a member and click on the small "Report this review to admin" link directly underneath the review. Add your comments in the 'Reasons' box, giving a strong reason for wishing to reply.

If appropriate, you may then have the opportunity to have your reply quoted in an Editorial Comments post.

 
How do I get an unfair review removed?
Register as a member and click on the small "Report this review to admin" link directly underneath the review. Add your comments in the 'Reasons' box, giving a strong reason for wishing to have the review removed.

The review will be examined for any breach of Romulus 2 Guidelines and your request will then be given consideration.

 
Do the ads compromise your integrity?
Feedback Arena remains completely impartial and does not endorse or rate any supplier.

The Showcase ads are sponsored by suppliers and help to finance the site but they do not signify any endorsement of those suppliers by Feedback Arena and they have no bearing whatsoever on how those suppliers are ranked or rated. All suppliers are rated by users, not by the site.

Advertising on Feedback Arena

The Accent Showcase ads link to the review pages for those suppliers and the standard Showcase ads appear on the review pages themselves.
 
Why isn't my website URL listed?
The URL of a supplier's website is only listed on the supplier page if it is known. Please contact us to give the information if it is missing.
 

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